Other services

Service type Fee
Changing the ePay.bg user data in the system 0,51 EUR
Canceling of a money transfer, subject to the General terms of EasyPay for provision of payment services and postal cash orders 0,51 EUR
Changing the data of a recipient of a postal cash transfer 0,51 EUR
Processing and preserving Warrants of attorney – for postal and received cash orders 0,51 EUR per operation
SMS notification of the recipient for a received transfer 0,15 EUR
E-mail notification of the recipient for a received transfer 0,10 EUR
Sending a temporary password via SMS 0,03 EUR
Opening/closing a payment account or a Microaccount free of charge
Blocking a payment instrument (Microaccount) free of charge
Unblocking a payment instrument (Microaccount) 0,51 EUR
Refund of amount for a transfer, ordered through the system of EasyPay*:  
- into a customer account, opened at bank/PSP in Bulgaria 0,61 EUR
- in cash at EasyPay office free of charge
*Note: The refund is made after an explicit written request from the customer who have ordered the transfer. In case of refunding the amount, the fee deducted by the customer for ordering the transfer, is not refundable.
Issuance of a certificate, official note, etc. documents related to payment services used 1,53 EUR per document
Monthly report (statement) on account / Consumer payment account on paper, upon request in an EasyPay office 1,53 EUR per report
Monthly report (statement) on account / Corporate payment account on paper, upon request in an EasyPay office 3,07 EUR per report

Verification at the Ministry of Foreign Affairs of a consular certificate of a power of attorney regarding the use of EasyPay AD payment services.

Note: These costs are borne by the customer, as the customer makes a money transfer in the specified amount to "EasyPay" AD.
10,23 EUR
Balance Confirmation Letter 30,68 EUR
36,81 EUR with VAT

One-off fee for processing of a distraint to the account

/due for each received distraint/
2,56 EUR
Fee for transfer for execution of a distraint 2,56 EUR
Fee for counting and processing of coins
/applicable when more than 100 coins are submitted/
6% of the submitted amount,
minimum EUR 2.56, VAT included

Transfer to Easypay via card – 0,45 EUR.

Note: Applicable when funds are provided using a card at a POS terminal in an Easypay office. This fee is charged in addition to the standard fee for the respective payment service used by the client. It applies to each transaction made with a card issued by another Payment Service Provider/bank for transfers to Easypay, based on the specifics of the payment services provided.

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