Other services

Service type Fee
Changing the ePay.bg user data in the system 1.00 BGN
Canceling of a money transfer, subject to the General terms of EasyPay for provision of payment services and postal cash orders 1.00 BGN
Changing the data of a recipient of a postal cash transfer 1.00 BGN
Processing and preserving Warrants of attorney – for postal and received cash orders 1.00 BGN per operation
SMS notification of the recipient for a received transfer 0.30 BGN
E-mail notification of the recipient for a received transfer 0.20 BGN
Sending a temporary password via SMS 0.05 BGN
Opening/closing a payment account or a Microaccount free of charge
Blocking a payment instrument (Microaccount) free of charge
Unblocking a payment instrument (Microaccount) 1.00 BGN
Refund of amount for a transfer, ordered through the system of EasyPay*:  
- into a customer account, opened at bank/PSP in Bulgaria 1.20 BGN
- in cash at EasyPay office free of charge
*Note: The refund is made after an explicit written request from the customer who have ordered the transfer. In case of refunding the amount, the fee deducted by the customer for ordering the transfer, is not refundable.
Issuance of a certificate, official note, etc. documents related to payment services used 3.00 BGN per document
Monthly report (statement) on account / Consumer payment account on paper, upon request in an EasyPay office 2.00 BGN per report
Monthly report (statement) on account / Corporate payment account on paper, upon request in an EasyPay office 6.00 BGN per report

Verification at the Ministry of Foreign Affairs of a consular certificate of a power of attorney regarding the use of EasyPay AD payment services.

Note: These costs are borne by the customer, as the customer makes a money transfer in the specified amount to "EasyPay" AD.
20.00 BGN
Balance Confirmation Letter 60.00 BGN

One-off fee for processing of a distraint to the account

/due for each received distraint/
5.00 BGN
Fee for transfer for execution of a distraint 5.00 BGN

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